At Prevencia, we pride ourselves on offering our customers high-quality insurance policies for their property and vehicles here in France. Of equal importance is the quality of the support that we give our customers. When they email us or pick up the phone to ask for our advice or our help, we do the very best that we can. Some of our customers have expressed their thanks to us for doing just this. We think it’s what makes us different.

Je souhaite également vous remercier car vous avez fait preuve d’une grande réactivité sur mon dossier qui s’est mis en place très rapidement.

Bonjour Mireille, Just to say thank you again. Generali have settled the windscreen payment I made , transferring the money to my cheque account. This is excellent service from them and also from you Mireille.

Your promptness and help much appreciated – again.

e vous fait parvenir la facture de la nouvelle carte grise d’Estelle pour éventuellement un remboursement de votre part et je vous en remercie.
des réception de la nouvelle carte grise je vous fais parvenir la photocopie.

je voulais aussi vous remercier personnellement de votre efficacité ,votre gentillesse, et votre professionnalisme sur le dossier de ma femme, c’est dans ces moment la que je ne regrette pas de vous avoir fait confiance.

très cordialement

I would like to express my thanks for your professionalism & kindness in dealing with my accident claim over the last few weeks.
Thank you for your help this morning, I was very upset and nervous and you were extremely helpful and kind.
Dear Ms Carrier, thank you for help in recovering the towing costs. I am very appreciative and note your comment about contacting the insurers first in case of a future need. Thank you !
Thank you so much Mireille. You have been extremely helpful through this process and I am very grateful for how quickly you have returned all my emails. We definitely will insure what we purchase with you.
Bonjour, merci pour votre réactivité,si tout les dossiers était suivi par vous sa serai un réel bonheur. cordialement


I am writing to express my approval of the excellent service I have had over a period of 5 or 6 years from Generali agence Prevencia for the insurance for my cars. The staff, based in Eauze, were always efficient and polite and by changing to Generali I saved over €600 for three cars previously insured by another company.

I have no hesitation in recommending Prevencia to anyone looking for a car insurance cover.

Merci encore pour ton aide comme le habitude tu est rapide, efficace et vraiment gentil. Je suis touche que tu pense de moi sur mon anniversaire tu est quelcon forcement sympa.
Merci encore

Thanks so much for all your help. It is a pleasure to deal with such a professional and efficient organization.
The service has been exceptionally quick and professional; and, it solved what was looking like a very difficult problem for us. If we’d known about this service earlier, our life would have been considerably less stressful – advertise more widely!