Privacy policy and cookies

1. Introduction

If you contact Prevencia through this website, the details of that communication will remain private between you and us. We do not pass this information to third parties and we do not sell this data, subject to the following commercial necessities in the sense that we act as a Generali agency and as brokers for several insurance companies and we need to share your data with them if and when you ask us to provide you with a quotation for an insurance policy. Your agreement with any such insurance companies will also be covered by the privacy policies of those individual companies.

2. When you contact us through this website’s contact forms

The information you send to us using the contact forms on this website will be saved on this website. The website is configured to automatically delete this data after a short period of time.

If you contact us using this website’s contact form, you will be sending us your name, your email address, a message and optional related information. Any discussion between us that follows your use of the contact forms on this site will be through you and either direct emails from this Prevencia agency or telephone calls with this Prevencia agency.

3. Cookies and tracking code

As you know, cookies are small information-tracking files that pass between websites and web browsers. They can be used by website owners to serve personalised data. They can also help website owners accumulate statistics on how many visitors view which parts of a website, etc.

This website uses just one tracking system: the Google Analytics system which accumulates statistics on how many visitors view which parts of this website. On this website this has been configured to conceal the last part of your computer’s IP address so that Google cannot link your use of this website to you personally.

To the best of our knowledge, no other cookies are used by this website.

4. What are your rights?

In keeping with the requirements of le Règlement Général sur la Protection des Données (RGPD):

  • you have the right to request of us what data we hold on you as a result of you using this website’s contact forms
  • and you have the right to request that we delete that - and any other data we may hold on you - if you ask us to do so.

If you wish to raise a complaint on how we have handled your personal data, you are free to contact us to have the matter investigated. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the French Data Protection Authority at: Commission Nationale de l'Informatique et des Libertés (CNIL).